What can we do for you ?
Our extraordinary Technical Support and Customer Service is one of the main reasons why our clients rate The Hun Uganda as the number one Online Gadgets and electronics store. And we can’t thank them enough for their recommendations. Because transparency and honesty are part of our core values.
The Hub Uganda was established in 2017 to provide the best up to date Gadgets and electronics. We are based in Kampala, Uganda and employ over 20 people.
Quality is important to our business because we value our customers. We strive to provide our customers with products and services which meet and even exceed their expectations.
We are committed to continuous improvement and have established a Quality Management System which provides a framework for measuring and improving our performance.
We have the following systems and procedures in place to support us in our aim of total customer satisfaction and continuous improvement throughout our business:
- regular gathering and monitoring of customer feedback
- a customer complaints procedure
- selection and performance monitoring of suppliers against set criteria
- training and development for our employees
- regular audit of our internal processes
- measurable quality objectives which reflect our business aims
- management reviews of audit results, customer feedback and complaints
Our internal procedures are reviewed regularly and are held in a Quality Manual which is made available to all employees.
The Hub Uganda Delivery’s goal is to provide our customers with the most professional, fast, dependable, and technologically advanced delivery service in Kampala and its surrounding areas, as well as Uganda as a whole.
We exist to develop great relationships with our customers and provide them with the highest level of service.
We strive to accomplish this by offering services at a reasonable price and always holding ourselves to the highest degree of honesty and integrity when dealing with our customers.
We strive to provide superior service that our customers rave about each and every time they use us.
“You can close more business in two months by becoming interested in other people than you can in two years by trying to get people interested in you.”