Frequently Asked Questions
This Agreement was last modified on 18th September 2020
What Shipping Methods Are Available?
- Customized Delivery
- Pick up Station
- Free Shipping with in Kampala Central Area
How Long Will it Take To Get My Package?
We aim to dispatch all orders within 24 hours. If you are experiencing any delays longer then this time period please email us at sales@thehubuganda.com for more information on your order. Please remember to include your order number in your email, to assist in a speedy response. Note: This will depend on where you live.
How Do I Track My Order?
Immediately you place an order, email notification will be sent to you confirming your order. You will then shortly get contacted by our customer support team to validate your order and have it shipped to you.
How Do I Place an Order?
Click on the product that you would love to buy and follow the prompts. If you find any challenges contact the customer support team for assistance.
Do I Need an Account to Place an Order?
Yes you need to create an account with us to be in position to place your order, if you find any challenges creating one, email us at sales@thehubuganda.com
How Should I to Contact if I Have Any Queries?
Reach us on +256750937571 or email us at sales@thehubuganda.com.